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MARY SHORES

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How to Collect Dollars and Connections from Consumers

Aug 24, 20216 min read

How to Collect Dollars and Connections from Consumers

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Are You Cleansing or Clogging Your Collections?

Aug 17, 20214 min read

Are You Cleansing or Clogging Your Collections?

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3 Keys to Turn Around a Collection Call Instantly

Aug 3, 20215 min read

3 Keys to Turn Around a Collection Call Instantly

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3 Steps to Choose Questions that Convert on Collection Calls

Jul 6, 20216 min read

3 Steps to Choose Questions that Convert on Collection Calls

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Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Jun 29, 20216 min read

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

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4 Pillars of the Compassionate Framework for Healthcare Collections

Jun 22, 20217 min read

4 Pillars of the Compassionate Framework for Healthcare Collections

188 views0 comments

Increase Morale at Your Agency with These 2 Easy Methods

Jun 8, 20215 min read

Increase Morale at Your Agency with These 2 Easy Methods

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Empathetic Collections for Beginners: Part 1

May 25, 20214 min read

Empathetic Collections for Beginners: Part 1

219 views0 comments

Your Guide to Hiring in the Debt Collection Industry

May 11, 20215 min read

Your Guide to Hiring in the Debt Collection Industry

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Common Mistakes Collectors Make (And How to Fix Them!)

May 4, 20214 min read

Common Mistakes Collectors Make (And How to Fix Them!)

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The Consumer Keeps Saying 'No'...Now What?

Apr 27, 20213 min read

The Consumer Keeps Saying 'No'...Now What?

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3 Foolproof Ways to Turn Your Collectors into Idea Machines

Apr 13, 20214 min read

3 Foolproof Ways to Turn Your Collectors into Idea Machines

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Can We Teach Collectors Empathy?

Apr 6, 20215 min read

Can We Teach Collectors Empathy?

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3 Easy Steps to Handle Those Long-Winded Collection Calls

Mar 30, 20214 min read

3 Easy Steps to Handle Those Long-Winded Collection Calls

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Use This List To Hire Your Next Rockstar Collector

Mar 9, 20216 min read

Use This List To Hire Your Next Rockstar Collector

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Online Learning: The Future of Education

Feb 23, 20214 min read

Online Learning: The Future of Education

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Top 5 Reasons I Created The Collection Advantage

Feb 16, 20215 min read

Top 5 Reasons I Created The Collection Advantage

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The Secret Connection Equation

Feb 9, 20215 min read

The Secret Connection Equation

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3 Steps to Invest in the Collector's Voice

Feb 2, 20215 min read

3 Steps to Invest in the Collector's Voice

128 views0 comments

The 5 Zones You Need to Know to Succeed in Collections

Jan 19, 20216 min read

The 5 Zones You Need to Know to Succeed in Collections

402 views0 comments

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