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MARY SHORES

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3 Steps to Choose Questions that Convert on Collection Calls

Jul 6, 20216 min read

3 Steps to Choose Questions that Convert on Collection Calls

1,050 views0 comments

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

Jun 29, 20216 min read

Collectors: Here Are the Answers to 5 FAQs to Make Collection Calls Easier

145 views0 comments

Three Habits Of Highly Effective Communicators

Jun 15, 20214 min read

Three Habits Of Highly Effective Communicators

157 views0 comments

Empathetic Collections for Beginners: Part 1

May 25, 20214 min read

Empathetic Collections for Beginners: Part 1

219 views0 comments

How Consistency Can Make or Break Your Customer Service

May 18, 20214 min read

How Consistency Can Make or Break Your Customer Service

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Common Mistakes Collectors Make (And How to Fix Them!)

May 4, 20214 min read

Common Mistakes Collectors Make (And How to Fix Them!)

93 views0 comments

The Consumer Keeps Saying 'No'...Now What?

Apr 27, 20213 min read

The Consumer Keeps Saying 'No'...Now What?

113 views0 comments

3 Easy Steps to Handle Those Long-Winded Collection Calls

Mar 30, 20214 min read

3 Easy Steps to Handle Those Long-Winded Collection Calls

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Online Learning: The Future of Education

Feb 23, 20214 min read

Online Learning: The Future of Education

74 views0 comments

Communication: An Essential Part of Professional Development

Jan 26, 20214 min read

Communication: An Essential Part of Professional Development

239 views0 comments

The 5 Zones You Need to Know to Succeed in Collections

Jan 19, 20216 min read

The 5 Zones You Need to Know to Succeed in Collections

402 views0 comments

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