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MARY SHORES

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Knowing What to Say

Oct 11, 20225 min read

Knowing What to Say

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What do we do after validating the consumer?

Sep 27, 20223 min read

What do we do after validating the consumer?

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Navigating the "No"

Sep 20, 20223 min read

Navigating the "No"

177 views0 comments

3 Key Ingredients to Higher Collections

Jul 12, 20224 min read

3 Key Ingredients to Higher Collections

130 views1 comment

Communication Tips To Create A Stress-Free Work Environment

May 17, 20224 min read

Communication Tips To Create A Stress-Free Work Environment

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My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

May 17, 20223 min read

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

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Lockdown Lessons: Investing In Safety Beyond COVID-19

Mar 22, 20224 min read

Lockdown Lessons: Investing In Safety Beyond COVID-19

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3 Tips To Create Independence On Your Collection Floor

Mar 15, 20224 min read

3 Tips To Create Independence On Your Collection Floor

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3 Core Ways To Cure The Fear Of Consumer Freak-Outs

Mar 1, 20224 min read

3 Core Ways To Cure The Fear Of Consumer Freak-Outs

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You Won't Believe This Technique To Reduce Escalated Collection Calls Actually Works

Feb 15, 20223 min read

You Won't Believe This Technique To Reduce Escalated Collection Calls Actually Works

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5 Quick Tips for Expert Collection Negotiations

Feb 1, 20224 min read

5 Quick Tips for Expert Collection Negotiations

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The Collection Call GPS

Dec 21, 20214 min read

The Collection Call GPS

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This Is What Will Make Your Debt Collection Agency Successful in 2022

Dec 14, 20214 min read

This Is What Will Make Your Debt Collection Agency Successful in 2022

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Top Three Tips to Increase Past Due Collections

Dec 7, 20215 min read

Top Three Tips to Increase Past Due Collections

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This Formula Will Empower You To Navigate Consumer Hardships

Nov 23, 20213 min read

This Formula Will Empower You To Navigate Consumer Hardships

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3 Answers to FAQs to Up-Level Your Collections

Nov 16, 20213 min read

3 Answers to FAQs to Up-Level Your Collections

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ARM Professionals: Here’s How to Manage Remote Work

Sep 28, 20215 min read

ARM Professionals: Here’s How to Manage Remote Work

146 views0 comments

How to Collect Dollars and Connections from Consumers

Aug 24, 20216 min read

How to Collect Dollars and Connections from Consumers

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Are You Cleansing or Clogging Your Collections?

Aug 17, 20214 min read

Are You Cleansing or Clogging Your Collections?

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3 Keys to Turn Around a Collection Call Instantly

Aug 3, 20215 min read

3 Keys to Turn Around a Collection Call Instantly

145 views0 comments

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