Empathy

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MARY SHORES

COMMUNICATIONS

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Where Do Collection Calls Go Wrong?

Oct 4, 20224 min read

Where Do Collection Calls Go Wrong?

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What do we do after validating the consumer?

Sep 27, 20223 min read

What do we do after validating the consumer?

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Collecting with Empathy: Taught or Born With It?

Sep 6, 20224 min read

Collecting with Empathy: Taught or Born With It?

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My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

May 17, 20223 min read

My Proven Cleanse or Clog Method to Avoid Conflict and Enhance Connections

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Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

Dec 28, 20213 min read

Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

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This Formula Will Empower You To Navigate Consumer Hardships

Nov 23, 20213 min read

This Formula Will Empower You To Navigate Consumer Hardships

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3 Answers to FAQs to Up-Level Your Collections

Nov 16, 20213 min read

3 Answers to FAQs to Up-Level Your Collections

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The Compassionate Framework for Business Communications

Oct 5, 20216 min read

The Compassionate Framework for Business Communications

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3 Ways to Create a Connected Consumer Experience

Sep 21, 20214 min read

3 Ways to Create a Connected Consumer Experience

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4 Pillars of the Compassionate Framework for Healthcare Collections

Jun 22, 20217 min read

4 Pillars of the Compassionate Framework for Healthcare Collections

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Empathetic Collections for Beginners: Part 1

May 25, 20214 min read

Empathetic Collections for Beginners: Part 1

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