Mary Shores is a business owner, CEO, thought leader and communications specialist. Like all accomplished people, Mary has created a principle that she lives by: Words That Work.
Mary is the owner and founder of Midstate Collection Solutions, Inc., one of the most unique collection agencies in the country. Mary has spent her entire career listening to problems and getting positive results under the most stressful conditions possible. What makes her business successful is what makes her life successful: her three-step Words That Work system of communicating. The principle behind Words That Work is to recognize the importance of effective communication and problem solving skills in the service of leading a more results-oriented and happier life.
Unlike others who have tackled the subject of effective communication from the vantage point of psychology, philosophy, linguistics or negotiation, Mary Shores’ Words That Work is based on experience. She has had the great pleasure of seeing her own successes echoed in the lives of her employees, customers and clients once they are taught, understand and implement her Words That Work method of creating dialogue.
Mary Shores’ communication system, Words That Work, will take you, and any part of your life, from chaos to being a well-oiled machine.